Before you Go
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It is with heavy hearts and after much deliberation that we must inform you about a critical decision regarding the operations of PEGA Pool.
As you might be aware, we have been experiencing downtime in recent days. We want to be transparent about the reasons behind this and the subsequent decision we have had to make.
Due to our rapid growth off the back of the MD conference, we began an ambitious upgrade to our system to accommodate more hashrate. We were optimistic that this would lead to an even better experience for all of our dedicated miners. However, during this upgrade, we encountered unexpected challenges in scalability. While our system has backup measures to deal with these issues, the combination of these challenges and our expansion efforts made it extremely tough to keep everything running smoothly, leading to significant and repeated patches of downtime.
Addressing these issues is more than a matter of fixing or replacing parts; it requires significant changes to our system's structure to scale appropriately. After careful consideration of the time, cost, and resources this would entail, we've made the difficult but necessary decision to halt the mining pool's operations.
We understand that this might come as a shock, and we deeply regret any inconvenience this may cause. Your trust and support of PEGA Pool have been invaluable to us, and we want to ensure that this transition is as smooth as possible.
Please ensure that you withdraw any remaining balances from your accounts and migrate to another pool as soon as possible. We have managed to temporarily bring the pool back online to help our users migrate away from PEGA Pool. If you have any concerns or require assistance during this process, our support team will be available to help. You can reach them through our contact form.
The journey we've shared at PEGA Pool has been nothing short of incredible, a testament to your unwavering support and belief in our services. Connecting with many of you at the recent MD conference was a memorable highlight, and we cherish those interactions. While we must part ways for now, we remain grateful for your integral role in our community and remain optimistic that our paths will cross again in the future.
If you have any questions or need further clarification, please don't hesitate to reach out to us.
Wishing you all the best in your future endeavors.