Article Categories
Account Info
- Can support agents make changes to my account?
- How can I change the mobile number associated with my account if I no longer have access to the number that I registered with?
- Are there any limits on the number of mining accounts that I can have?
- How can I delete my extra mining account/s?
- Where can I check my income records?
- Where can I request a detailed pool data?
- Where can I check my revenue?
- Where can I check the BTC hashrate?
- How long until I see activity & earnings after connecting my miner?
- How do I add a mining account?
Miners
- Is it possible to split hashrate?
- What is miner status?
- How long until I see activity & earnings after connecting my miner?
- Why do I need to set multiple ports?
- Can I solo mine on PEGA-Pool?
- Is PEGA-Pool compatible with NiceHash?
- What are the correct server settings?
- How do I add new BTC miners?
- Does PEGA-Pool support SSL mining?
- How do I configure my mining rig?
Safety & Security
- How can I change the mobile number associated with my account if I no longer have access to the number that I registered with?
- What is a miner virus and how should I deal with one?
- What is a phishing account and how can I avoid being a victim of one?
- My account has been hacked. What should I do?
- A PEGA-Pool agent offered me an investment opportunity. Is it a scam?
Troubleshooting
- Why is my mining hashrate poor?
- What should I do if my miner gets disconnected?
- Can my deleted account be restored?
- Why has my account been deleted?
- Why does mining yield fluctuate?
- Why are my profits (rewards) suddenly decreasing?
- Why is it taking so long to find a block?
- Why does the rejection rate fluctuate?
- Why am I unable to login?
- I cannot connect to PEGA-Pool. What’s wrong?
Withdrawal Info
- Can I request that my payouts be sent to a Segwit address?
- How can I set up a single payout address to all of my mining accounts?
- What can I do if I requested a payout to the wrong address?
- How do I resume payouts after having them paused?
- How do I pause my payouts?
- How can I customize my payout threshold?
- Why hasn’t my withdrawal arrived?
- I don’t see a payout record – what is the reason?
- Where can I check the status of my withdrawal?
- What is a wallet address and how can I obtain one?
