To set up an authenticator service, please follow these steps:
Category: Safety & Security
How can I change the mobile number associated with my account if I no longer have access to the number that I registered with?
For the purpose of account security, we will need you to provide some personal account details before we can make changes to your account. In order to verify ownership of your account, you will need to answer the following questions in detail:
What is a miner virus and how should I deal with one?
When attacked by a miner virus, a Trojan horse will be transferred onto your mining machine. This allows the attacker to take control of your device and steal hashrate. Typical symptoms of an attack include: Ways to Avoid Miner Viruses: Antivirus Removal Method:
What is a phishing account and how can I avoid being a victim of one?
Phishing attacks are a tactic used by scammers to first steal one’s personal information and after that, the funds of their victims. Fraudsters may try to fake being or being a representative of PEGA-Pool using malicious links or computer software to attempt to steal your account username, password and other sensitive information. Once they have […]
My account has been hacked. What should I do?
Should your account be backed, immediately stop mining on your old account and open a new account. Be sure to change the passwords on both your PEGA-Pool and email accounts. To prevent this from happening, we strongly recommend that you setup two-factor authentication (2FA). It is also wise to avoid using the same password for […]
A PEGA-Pool agent offered me an investment opportunity. Is it a scam?
PEGA-Pool does not solicit investments from our miners! If you have received any type of investment opportunity from anyone claiming to be affiliated with PEGA-Pool, consider it a scam. Do feel free to contact us to report any phishing attempts or to verify that any social media messages or emails you have received are in […]
