What can I do if I requested a payout to the wrong address?

If you accidentally withdraw funds to a wrong wallet address, PEGA-Pool will not be able to locate the recipient of your funds and will not be able to help you recover the payment. Below are some tips to use if you’ve made the mistake and want to try to recover the funds on your own.  […]

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How do I resume payouts after having them paused?

If you’ve temporarily paused your payouts and are ready to have them resume, click on the Account Settings link on the top-right side of the website (click on your account name to open the dropdown). Once on the accounts page, scroll down to the Mining Accounts area. From there, click on the Edit & Setup […]

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How do I pause my payouts?

If you’d like to temporarily pause your payouts, click on the Account Settings link on the top-right side of the website (click on your account name to open the dropdown). Once on the accounts page, scroll down to the Mining Accounts area. From there, click on the Edit & Setup Payout link next to the […]

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How can I customize my payout threshold?

To set a custom payout amount, log into your PEGA-Pool account and then click on the Account Settings link on the top-right side of the website (click on your account name to open the dropdown).  Next, scroll down to the Mining Accounts area. There you will see all of your accounts. Click on the specific […]

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Why hasn’t my withdrawal arrived?

Transferring funds from your PEGA-Pool account to cryptocurrency exchange or wallet involves a few steps: Typically, a Transaction ID will be created in less than one hour, indicating that PEGA-Pool has successfully broadcasted the transaction. Note however that it can still take some time for a transaction to be fully confirmed and even longer for […]

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Where can I check the status of my withdrawal?

To view the status of a withdrawal request, sign into your PEGA-Pool account and then click the Revenue link near the top-left side of our website. On the Revenue page, you will be able to click on the Withdrawal Requests link to view information relating to your profit withdrawals.

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What is a wallet address and how can I obtain one?

Typically, when you transfer funds using a bank, you have to provide the account number of the recipient. With cryptocurrencies, a wallet address is very similar to a bank account number. A wallet address can be generated using an official wallet client. You can also get one from a cryptocurrency exchange by signing up for […]

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